Case Studies

Client: Speciality Beverage manufacturerProject: Marketing Business Development DatabaseType: Long term, medium volumeRelationship: Direct client Our Role Design a relational segmented database capable of managing communication flow for all the clients existing activities. Build in flexibility for future expansion Clean, upgrade and assign existing data into correct segments Implement regular data enhancement programme Manage all outbound communications Hot-line managementResponse capture … Read more

Client:  Electrical Items ManufacturerProject: European Hub For Pick & PackType: Internet Retail and Wholesale order managementRelationship: Direct US based client Our Role To act as European Hub for all sales traffic Receipt and storage of containers from China Daily order management Full stock control system Optimise service levels Assembly, collation and despatch Daily and weekly interaction direct with … Read more

Incentives & Rewards Scheme Management Client: Major International Brewing OrganisationProject: Free Trade and Tenancy Collection SchemeType: Long term, high volumeRelationship: Agency client. Our Role Receive Oracle database from client and install locally Receive claims from participants – in the form of tokens Check all claims and assign to database account by participant Bi-monthly statement mailing production and despatch Hot-line … Read more

Client: Major Automotive ManufacturerProject: New Model Announcement MailingType: Short term, very high volumeRelationship: Agency client Our Role Receive 52 data sets of circa 2000 records each – 1 per sales centre Import, set and sign-off 52 different letters and signatures Production of 110,000 personalised letters into 52 letterhead variations Assemble with new model information packs and prepare for despatch … Read more

We were contracted by a large London marketing agency to effect all the assembly, packing and despatch on a major promotion for Post Office Counters. This group of outlets had at the time over 6500 sub-post offices but the sales of instant scratchcards were extremely low per outlet. The campaign was aimed at growing sales … Read more

Some You Win. Cheers! We were appointed to manage the packing, assembly and distribution of  two bottles of lager beer to participants of a major sales incentive that a national bank were running for their financial advisors.  We were asked to suggest ideas for the packaging of the two bottles of beer and we came … Read more

Client: Major Automotive ManufacturerProject: Annual Events ProgrammeType: Long term, medium volumesRelationship: Agency partner client. Our Role Management of all communications for over 60 events per year Receive and manage all data preparation Direct mail invitation process Response management via web, email, hotline and post Attendance build via call-out programme Confirmation process Attendee joining instructions Consolidated attendance data provided to … Read more

It’s been a busy few months for the mailing house team at Quantum Marketing Services but as usual, we came out on top! Late last year we were delighted when we received a phone call from one of our clients. We were briefed on an upcoming project requiring our vastly experienced mailing house services – printing, collating … Read more

It was the fifth night of November, deep in Germany, and as the clock struck midnight the roar of lorries engine’s sounded. As the rain poured from the sky, men dressed in black surreptitiously moved about their lorries checking and checking again the contents inside ensuring no others saw them. Once everything was in place … Read more